Live Chat Provider Uptime and Latency

The table below shows Uptime and Latency for Live Chat Providers over varying time periods from our 10 monitoring locations by summarizing monitored tests setup by Trendics users. Only live chat implementations hosted by the live chat provider are included.

The results have zero bias and have not been manipulated in any way to make one Live Chat Provider look better than another.

  • Data gathering for Live Chat Providers began on 7/30/2008. An n/a indicates no data was gathered during that time.
  • In the interest of full disclosure, Boldchat and Trendics have a common founder; however, no results have been manipulated for the benefit of Boldchat.
  • A green up arrow indicates the uptime/latency is improving (short term average is better than long term average).
  • A red down arrow indicates the uptime/latency is worsening (short term average is worse than long term average).
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